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What We USED to do when an Employee Quit

What We USED to do when an Employee Quit

As any business that employs part-time team members, we see a fair amount of employee turnover at Climbing Vines. This is true for any local business, but especially for an indoor playground. Many people will apply and join your team without fully understanding what to expect, or what’s expected of them since the business concept is relatively new.

While I felt business was a strong suit of mine, when I first opened my play cafe, I was in no way prepared to manage a team or to develop efficient processes. After all, in business school, we learned a LOT of theory without a lot of application. Everything I knew assumed “perfect conditions.” However, in a real brick-and-mortar business, perfection is not the case. Appliances break, humans make errors, and customers are unpredictable.

So, I’m not proud to say, managers or key employees have left our business unexpectedly and I was left to scramble to replace them.

The 5 BEST Things about Opening an Indoor Playground

The 5 BEST Things about Opening an Indoor Playground

I am constantly scrutinizing my business and making tweaks to our processes and systems to maximize our profits and elevate our clients’ experiences, and often forget to reflect on the immeasurable joy this venture has brought to our family. Yes, there have been tough times-- lots of tears and many hours spent away from my family while getting our business up and running, but I am so happy to look back and say it was ALL worth it. We are at the point in our venture where we have mastered what works and what does not work, and we have an incredible team who runs the show and constantly brings us new ideas to implement. Now that we are into a brand new year I want to share the five BEST things about opening an indoor playground and give you an idea of how opening ours has changed our lives for the better.